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Like the boiler room onboard a vast ocean liner, the mailroom is often the underrated nerve centre of many large organisations. It’s from these often small, underground and electrically illuminated rooms that the company’s communications are sent and received, giving a huge amount of responsibility and power to usually only a few employees. However, over the decades there have been many inventions and innovations that have revolutionised the humble mailroom, bringing it speeding into the 21st century.
When it comes to using machinery specifically designed and built to assist in the mailroom, there was nothing until 1887, when George D. Bernard came along. A St Lois man, George patented and built the world’s first machine-operated envelope opener. This simple yet ground-breaking invention lead the way for other inventors to follow suit and soon labour-saving machines were popping up all over American offices.
Seemingly contradictory to mailroom machinery evolution, the next piece of equipment to be invented and used was for destroying mail and documents, not sorting them. In Germany, in 1935, a man named Adolf Ehinger invented the paper shredding machine. Designed as a way of destroying evidence and keeping secret documents and dossiers secret, the machine was never intended to take off into mainstream society as it has. Around this time, 1937 to be exact, the photocopier came along too. Invented by an American law student called Chester Carlston, the device was intended to produce copies of a document by using electrostatic energy. It took Chester almost eight years before a company invested in his invention, however he eventually secured investment from the Haloid Company, which later became the Xerox Corporation.
Though the simple fax machine didn’t break through to become a common piece of mailroom equipment until the late 80s, the idea had been conceived as early as 1843 by a Scotsman named Alexander Bain. He correctly discovered that, if two pens were connected by a piece of wire and a pendulum and a voltage was applied, the pens could be made to ‘write’ on an electronically conductive surface.
However, for mailroom employees all over the world, one machine probably makes their lives a lot easier than all the above contraptions, and that’s the franking machine. Invented in 1884, and first called the ‘postal meter’ by the Norwegian Engle Frankmussler. His name was later anglicised to Edward Franks, hence the name franking machine. This invention was an idea to cut out lengthy and expensive trips to the post office with mail and, instead, bring the post office to the mailroom effectively. Now franking machines are not only cheaper for many organisations to use than regular mail, but they are also far more time effective thanks to inbuilt scale and label printers.
