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For businesses that depend on computer technology for communication and other tasks, there are few things more important than a network that is running smoothly and efficiently. In an ideal setting, the devices on the network are up, and employees are able accomplish their daily assignments on time.
A network that is down, on the other hand, is the absolute worst-case scenario. Employees are unable to check their email, quickly communicate with clients, access vital data, and most assignments cannot be completed because they require a network connection. There is a sharp contrast between these two scenarios, and it doesn't take long to figure out which option business owners would prefer if they plan to get any work accomplished.
Most employees never realize how valuable network administration is until they experience network downtime. It is one of those important tools that are taken for granted until they fail to deliver. Sometimes it may only be down for a matter of minutes. At other times it can be down for hours, which only serves to cause frustration, diminish productivity, and waste resources.
Network downtime occurs when the devices on your network can no longer access other network devices or the outside world. There are actually two types, internet and external, that can have a serious effect on productivity. Internal network downtime is when your intranet is down and you can no longer access things like mapped drives on a company server.
There are times when you can have an internal network connection, but a failed connection to the outside world. If your internal connection is down, however, you will always have a failure to the outside world as well. During times like this you may not even be able to log on to the network if you are not already sitting at a computer that is logged in.
External downtime involves the connection to the internet and your ability to send email and other data to those outside of your office or building. Some people may initially assume that it's not a serious issue if you cannot access the internet, but this is rarely, if ever, the case. Many companies have employees that may access servers or files that are on a local area network. Some companies have telecommuting employees that have to use a virtual tunnel to access the network. Employees like this depend on the network for their entire ability to work during the course of a day.
Network downtime is undesirable because employees will become idle, and they will lose the ability to complete tasks in a timely manner. Without proper measures put in place, employees and clients are delayed because the cause of network failure has to be determined. Sometimes there may be a conflict between the network equipment that directs traffic. There are other times when the server is down. A power outage, for example, can shut down an entire network.
This is why it makes sense to use monitoring software to stay on top of issues that will cause a network failure. This allows you to take care of issues before they spark a chain reaction of network failure.The most effective way to combat network downtime is simply to employ professional network monitoring services. Not only can such specialists guarantee near-100% up-time but, in the event of a network failing, they can rapidly identify the problem and have a business running fully connected and back to normal as quickly as possible.
