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My Cell phone was stolen today along with my work truck and my families well being depends on finding it because I will lose my job over it. I would like to track my cell phone but the phone company says they can't do it and the police are taking too long.
It's possible that the she has just not got around to sending the handset (too busy, being in an accident & now in hospital, just been made redundant and your phone is not the top of her priorities).
It's also possible that rather than bearing the cost of sending the phone to you, she's handed it in to a shop run by your network operator, or to the police, or to the train company, and the red tape/bureaucracy of the network/police/train company will take a while to find out who you are and get it back to you.
If the phone has been turned off there's really no way to track it. Most GSM phones have a unique IMEI number using which a cell operator can track the phone's location even if the SIM card is discarded. But for this to work, the phone needs to be on and in use.
[Obviously, if you are a prepay subscriber, and you never registered your details, it would make it more difficult to return it to you.
If your SIM was supplied by an MVNO like Lebara, it may still show Vodafone as the registered network on the handset display; if the woman handed it in to a Vodafone shop, then they'd need to get it to the MVNO first of all, who would then need to see whether or not you had registered details to reverse lookup cell phones.
I wouldn't give up all hope yet - there are still some honest people out there.
I would however call your network operator/service provider and get them to bar the number and ideally blacklist the handset as stolen.
If you are prepay and you never registered details, it may require a great deal of convincing the network operator/service provider that you are the person that owns it (to prevent people from pretending to be someone they don't like, saying their phone has been lost/stolen, just so that the bar will then result in service being denied to the person they don't like, which names free mobile phone tracking software).
The IMEI number of the handset (required for blacklisting it) would be on the side of the box the handset originally came in, and possibly on any paperwork if it was supplied "free" as apart of a contract.
The network can get the IMEI from the toll ticket/CDRs for any calls that your number has made in the past, but if they're a little more advanced, it may be recorded on the HLR when the phone last registered on the network (either way, it involves a bit more digging - once they have got the IMEI, they need to convert it to a make & model, and confirm that this is the same as what you are reporting).
If you are on a contract (I'm guessing not), the longer you will be eligible for paying for any (expensive) calls it makes; similarly, if you are prepay, the longer you run the risk of someone using up all your credit.
Well if it is totally off not much in the below article will help you just have to retrack your steps. As to future - use some of the tips in article to prevent problems. meanwhile pick up cheap cell phone that will work on your providers' service and go in to have it activated. or add a cheap second line until you are sure you want to apply for insurance on lost phone - then use the 2nd phone as back up or for visitors.
